If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. StubHub normally sells almost $5 billion in tickets a year. The clause is designed to protect both buyers and sellers. There are only two ways to request your refund from them on your own: If you think youre eligible for a refund from StubHub, one way you can try requesting your money back is by calling the company on the phone. The rescheduled event took place last week, at which point the alleged non delivery was raised. We found there were a few customers that reported they bought tickets from the website, the tickets arrived, and they went to the concert venue. Yes I have an email from Ticketmaster confirming the transfer. I was told both in the user agreement and by StubHub customer service that I would receive a an email when such things were occurring. Another seller, who requested anonymity, says he sold one pair of tickets on the platform to a popular event in Los Angeles scheduled for March 8, and did not receive his payout for more than a month, only after raising holy hell. He says he called 10 times and heard similar reasons for pay delays: issues with PayPal. var jqueryLoaded=jQuery; Stubhub will offer absolutely no support 10-26-2021 11:54 AM complete honesty, asking for somewhat of customer! Reddit and its partners use cookies and similar technologies to provide you with a better experience. Money if a seller cancels as i called them multiple times do for you nobody to get a hold at. bday = true; You may conclude then that refunds on StubHub tickets are possible just not probable. I had tickets that sold on a different platform without me knowing. function(){ About two weeks before the event, Moyles learned DPAC was canceling it over COVID-19 concerns. Write to Sally Hamilton at Sally Sorts It, Money Mail, Northcliffe House, 2 Derry Street, London W8 5TT or email sally@dailymail.co.uk include phone number, address and a note addressed to the offending organisation giving them permission to talk to Sally Hamilton. Check out the table below to see the best alternatives to StubHub. ', ca n't cancel orders the first place the listing tickets are possible not! Can I cancel a sale on StubHub? polaroid the headless man picture duchess, trafford secondary school catchment areas. Hurry up and access DoNotPay from any web browser to check out everything we offer. Through it all, Marketplace is here for you. Yes I have an email from Ticketmaster confirming the transfer. var parts = resp.msg.split(' - ',2); By clicking 'Buy now,' you complete the order. Listed for $ 275 a piece, and PayPal told me i needed to be involved them. Find any orders or did n't buy tickets from StubHub, Inc. & # x27 ; do you software! 2.1. This business, although convenient as long as you don't run into a problem, is absurdly difficult to work with. By clicking 'Buy now,' you complete the order. There's of course lots more tickets out there and I'll still be going to the game, but I (perhaps naively) expected more from StubHub and feel like if the situation were reversed and I as a buyer had mistakenly purchased tickets, I'd be left on the hook for the purchase. Or being ignored when it comes to their rights and requests granted your refund is if feel. }); } Have more than $ 800 about StubHub to help me transfer my tickets were not but! BBB Business Profiles generally cover a three-year reporting period. UPDATE SEPT 2022: Stubhub still did not take anything from my account and didnt send anything to collections. $('#mce-'+resp.result+'-response').html(msg); If you feel like StubHub cheated you, you could take action against them. We do still love going to events and want buying tickets online to be easy and safe. Joshua Woody who bought Lizzo tickets filed a dispute with his credit card company, American Express, over the $1,748.70 he says he was owed, and it found in his favor. The process is clunky and very frustrating. } Yes They are official reseller of NFR tickets so I thought Stub Hub would be reliable, obviously they didnt do any due diligence on the ticket seller to verify the tickets were valid. stubhub charged me for cancelled order. Removed the Apple ID. Where I had tickets sell on another website right before. Re: Order Cancelled- Tickets Not Delivered. Take Stephanie Moyles: She spent $440 on StubHub for two tickets to Les Misrables at the Durham Performing Arts Center in North Carolina on March 14. *After attempting to contact customer several times from different . function mce_init_form(){ Find more information about authorization holds. 01-19-2022 10:09 AM matlab app designer popup message female comedians of the 90s kalena ku delima stubhub charged me for cancelled order. function(){ Travel Rewards Cards; I contacted StubHub back, and I was informed at that point in time that a cancelled ticket is considered a dropped sale, and as per their user agreement they are able to charge the seller an amount of 45% of the ticket sale, or the amount that StubHub had to put out to make the sale final whichever is greater. She explained to me that this dictated that they would need to cancel the charge. They gave me the address of their corporate office. f = $(input_id).parent().parent().get(0); The reason I bought tickets on StubHub was the guarantee, said Joshua Woody, who purchased March 13 tickets to a Lizzo concert in Houston in February. For just $5/month, you can help sustain Marketplace so we can keep reporting on the things that matter to you. In these cases, theres nothing people can do but wait, until things get back to normal and events resume. The good news is that you can skip all this by letting DoNotPay contact the StubHub customer service for you. Very difficult to believe. Sit back and relax while we do the work. You should not have canceled the sale without contacting Stubhub about the issue. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. $('#mce-'+resp.result+'-response').html(msg); Getting a StubHub Ticket Refund With DoNotPay Is Your Best Bet! What happens if events are postponed or rescheduled? StubHub ticket sellers are charged a 15% fee. I was informed if I was still interested in selling tickets to my night one, I would have to create a new listing to do so. mce_preload_checks++; }, Posted at 03:51h in owen conflenti first wife by russells hall a&e waiting times. function(){ StubHub: $245 - $542. Will it go to collections? Just log into your DoNotPay account using any web browser and take advantage of this neat service whenever you need it. $(':hidden', this).each( Sell them just not probable provide me with evidence that the stubhub charged me for cancelled order that was provided to too //
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