Contacted Ticketmaster multiple times, and have been told "we'll let you know". If you have not found the answer to your question on our helpdesk, you can send us a request by using the contact form. Ticketmaster does not sell tickets to Disney theme parks. DoNotPay will file your report, letter, or chargeback on your behalf, so you can leave satisfied with a full refund. #TaylorSwiftTix one fan wrote, echoing the frustration of thousands of Swifties, the nickname for diehard Swift fans, vying to see their favorite artist in her first concert tour since before the pandemic. Once you hear back from them, they will encourage you to reach out to the merchant in regard to any refunds and provide you with the next steps on your claim. He has never been to NYC before. This one fact sets our mind at ease as to how we will be able to get in to our venue when we arrive. We'll call them and go through the whole waiting-on-hold rigamarole. Fridays hiccups certainly arent the first time that a mobile-only system has led to major consumer headaches. Swifties was also trending on Twitter. Please contact your bank for more information.". We and dozens of other customers were denied entry. If you exceeded the time limit the tickets will be released. I would like proof they die ie orginal email that they say was sent and my money refunded. Got no other choice. Won't work for ticketmaster, a company that is already almost universally hated but they have a monopoly on concerts and similar events. Phone number and email are useless. as he said, for ticketmaster to keep offering visa/mastercard etc, they need to prove they aren't screwing over their customers. You will need to contact their customer service by first logging into your account. I'm not the only person having this issue today. The next best way to talk to their customer support team , according to other Ticketmaster customers, is by calling their 800-653-8000 phone number for their US Fan Support department. Please contact us via email or phone. Went to Rangers Hockey game on 2/20/23 I sold the tickets through Ticketmaster in late July 2021 but have yet to be paid. For example, tickets to Bruce Springsteens upcoming tour were listed as high as $5,000 each on the first day, according to CNBC. We emailed every 2 weeks with an update until it finally happened - we even contacted the tour manager for the concert about how ridiculous it was getting. What gives? I had purchased 4 tickets from ticketmaster / also known as live nation, for alicia keys concert that was held on september 23, 2022. 3.How do I contact Ticket Exchange by Ticketmaster? Unfortunately, things didn't go well this time. When I log into ticketmaster it says 'no account with this email address" Desired outcome: Clear App cache file from app Settings. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I'm very upset. I've emailed others and thing about the news oulets. Desired outcome: When you go to scan them at the gate, however, you find out that they are not real tickets and have been scammed out of your money. My son is Trandon! He is still crushed! If you do not already have an account, you will need to make one so that you can contact them. Ticketmaster Smart Queue Browse Popular Topics Accessible Seats Manage Tickets Contact Us Ticket Delivery Resale Policy & Security There were a lot of frustrated music fans today as tickets went on sale for Sugababes and The Vamps, Subscribe to our daily What's On newsletter to keep up with what's happening around Greater Manchester. Receive the electronic tickets I ordered or full refund. :( Im having the exact same issue as this person and its been so frustrating. They knew exactly how high the demand was going to be for this presale yet the website still crashed multiple times. My tickets were sold late July and Ive been waiting for those verification deposits. JavaScript is required. I've been trying to see this show since Ictiber. I did not take any action because right after that, my cousin who I was going to Tennesse with said we wouldnt be in that area Ticketmaster never delivered my tickets that they upcharged from 49.50 to 638. How do I get a presale or offer code? In recent weeks, some Swifties have posted videos jokingly encouraging other fans to buy their tickets on Ticketfaster in hopes of making the actual ticket-buying process less competitive. There is no clear resolution for tickets purchased with them . An unanticipated problem was encountered, check back soon and try again Error Code: MEDIA_ERR_UNKNOWN They eventually gave me a refund.. American Coachlines is a "one stop" service provider for Coach Bus, Mini Bus, School Bus and Sprinter Van rentals. Check our help page for step-by-step instructions on how to change your DNS. me pretending i dont care that ticketmaster is down rn so itll work in time for twice tickets pic.twitter.com/EtSDGgyB9A, when its almost time for Twice tickets and Ticketmaster decided to be down. There is NOTHING during the purchase procedure that states you can't transfer suite service. I am frozen in the same spot in line for 2 hours. Keep in mind that there are several steps to this process, and it is not always as easy as it might be made out to be. As of 1:05 p.m. Submit a complaint and get your issue resolved. Maybe they could help out if they had a phone number that somebody answered on the other end. You can't control the market and then treat customers this way. The blue bar displays the response time, which is better when smaller. Scroll down and pick the Chargeback Instantly feature. Cookie Notice We apologize for the inconvenience and appreciate your patience. Please review our help page: 1099-K Form: Answers to Some Common Questions. Going to have to file for lawsuit. For example, you can only reach email support if you have an order open, and only through the details of that order. The American Airlines reservation number is 1 [850]3874960 . Desired outcome: Before we can pay you, we will need to collect your taxpayer information. They do not have a fax or a live chat support service. She claimed that she had originally bought two tickets for $890 each, but they were never emailed to her, so she decided to splurge on floor seats. Last checked 30 mins ago. The tour marks the first time since 2003 that the original three members of the band, Mutya Buena, Keisha Buchanan and Siobhan Donaghy, have toured for 20 years and follows a hit performance at Glastonbury. I had this exact same problem today! If you believe you have been a victim of Ticketmaster scamsor purchased fake tickets, report this fraud properly with the help of DoNotPay. He later added: "Three different cards and paypal and still it doesnt work! Any pictures or documentation you can provide should be uploaded in this step. Visit us online or call us directly at 1-800-841-5039 to get a free quote now! App has wrong, date, time, city for the concert, Two tickets in my mailbox that Ive paid for that I could actually hold in my hand so I know after driving an hour and a half to Boston eye could get in to watch the game. Tickets to metallica in 2024 in minneapolis. It's been 14 days since the event and I haven't received any payout or confirmation of payout. Type in Skip Waiting on Hold and select the product. IE 11 is not supported. How to contact Customer Service ? If online methods don't work and you don't have time to wait on hold, DoNotPay is here to help. #2: I had to go to the box office and Purchasing Bruins tickets or any tickets They stopped communicating with me. International cards are also accepted on our desktop site. Ahead of Swifts tickets being released, Ticketmaster reminded fans that no Verified Fan tickets have been sold., Many unofficial sellers will list tickets on secondary marketplaces even before they go on sale, the company wrote in an email to fans, adding also that codes cannot be purchased. Consumers in those states are required by law to be given the option to get a hard paper ticket or print-at-home version rather than mobile-only as the only way. Read full review of Ticketmaster and 1 comment, Credits that expired due to concerts being cancelled during covid. There is a class action lawsuit for this exact issue. All that internet traffic caused Ticketmaster's verified fans system, designed to eliminate bots, to slow to a crawl and then a stop. Im going through the same issue! Helpful Links My Account Ticket Your Event Refunds and Exchanges Sell Gift Cards Do Not Sell or Share My Personal Information Manage my cookies. Learn How to Avoid Fake Ticketmaster eTickets Easily and Effectively. Ticketmaster Entertainment industry Communication services Business Business, Economics, and Finance comments sorted by Best Top New Controversial Q&A Add a Comment Top posts of November 30, 2019 Top posts of November 2019 Top posts of 2019 Ticketmaster is a monopoly. One of the biggest red flags, here, however, is that it will request your bank information instead of a card. Press J to jump to the feed. One ticket will win a $110 prize. We'll ping you when Ticketmaster finally makes a live agent available to speak to, then you can conduct your customer service call as if you were never on hold at all. The Ticketmaster customer service phone number is not openly listed on the help page, but can be found. When you called did they ever respond I call the number that comes up when u look for customer service number but it never works how did you get a hold of them Im in a similar situation as the post writer but idk what to do Ive been emailing them and dming on twitter, I went through this last year, honestly just open a complaint with the BBB. MSG has a laser reading customer phones for entry into arena. I've just lost out on sugababes tickets because of this and I've never been more angry. A total of 255 votes cast and 192 users reviewed the website. Morgan Sung is a trends reporter for NBC News Digital. I paid over $700 for two tickets and I cant even hold them in my hand. Ticketmaster User reports indicate no current problems at Ticketmaster Ticketmaster offers tickets to events including concerts and sports venues. It took over 6 months for us to get refunded for tickets that cancelled due to Covid. Desired outcome: To check on the status of your posted tickets, go to your Listings page. Keisha, Siobhan and Mutya are reuniting for a new tour. We recommend double-checking your card details and funds, and trying again. Live Nation appeared to welcome the news. For more information, please see our 21/09/2023 Sun. Where in prior years, consumers who had tickets for an event arrived and the ticketing system was down, they would still have a physical proof of their purchase and could get sorted out. 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Just before Christmas I purchased tried to purchase Bruins tickets for my son and myself. As I picked 2 tickets , NOWHERE did it say I couldnt access them , transfer them or sell them . This has been ticketmasters way for years and nobody ever does a thing to change it. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it. They do not have a fax or a live chat support service. A spokesperson for Swift did not respond to a request for comment. Problems seem to have been happening during the initial wave of shows that went on sale at 10 a.m. eastern for shows in the east, with problems growing for many as the shows in the middle of the country and out west went online later in the day. Ticketmaster.com has been rated 1.3 out of 5 points. I found out the app was showing a concert that was almost 4 weeks later, in a city 2 hours away, in box seats. ticketexchangesupport@ticketmaster.com 800-842-7112 ", One fan replied, "Has anyone actually been able to get tickets??". About this app. Ticketmaster issued a statement saying that it does not determine pricing promoters and artist representatives set pricing strategy and price range parameters on all tickets, including fixed and market-based price points. I dont think its ask him too much. We're great at hold lines, but we can do more! Ticketmaster is not good for venues or entertainment. You'll get a detailed solution from a subject matter expert that helps you learn core concepts. By Tuesday morning, Ticketmaster was trending on Twitter, with fans flooding the site with complaints. Upon arrival, the staff at the venue were extremely rude and simply stated we needed new tickets when ours were scanned. They did not deliver my tickets. You can find answers to FAQs and typical problems throughout the Help section. On Saturday 26.11.2022 I took my 3 year old and sister in law to watch Royal Czech Ballet. Look for the Request a Refund link under Self Service. Unfortunately, there might be times when you hit an error during the booking process. We have helped over 300,000 people with their problems. Gift Cards Group Bookings Help. Wait for them to contact you for the next steps. The Justice Department has launched an antitrust investigation into Live Nation, the owner of Ticketmaster, to look at whether the company has a monopoly in the market for concerts, including. Last checked 32 secs ago. NOEL CELIS/AFP via Getty Images. Whether you're looking to make a new reservation or modify an existing one, the customer service team at is more than happy to assist you. ", Chris Smith said: "Just wasted over an hour trying to buy tickets online. * Times displayed are PT, Pacific Time (UTC/GMT 0) | Current server time is 15:21. Another fan took advantage of Twitter Blues short-lived for-purchase verification system by posing as Swift and falsely claiming that the presale date had been moved so that others would miss the actual sale date. Kein Problem. Stop waiting on hold for Ticketmaster customer service. Have fun at the game! Riveras mistake is also not uncommon for years, fans have warned other fans about Ticketfaster on Reddit. There seems to be a problem with your payment. While it is a legal company, there have been a number of issues with account holders getting the wrong ticketsor not being able to get the tickets they believed were purchased. I bought tickets through Ticketmaster to see a concert pre-covid, but due to covid, it was rescheduled to this year. Learn about budgeting, saving, getting out of debt, credit, investing, and retirement planning. What should I do? See Answer. I tested positive for covid and immediately contacted ticketmaster/live nation and requested they sell the tickets for me since I and my party, were unable to attend. Check Device date and time setting. I hope the video helps the middle school teacher sign out. It's an IP adress issue and has nothing to do with Win10 or you browsers (as all other website works fine) Let's try another step to check. Ticketmaster hasnt exactly been having a banner week, and reports of widespread outages on its systems Friday arent likely to make things any better. Nas & Wu Tang Clan Plot More NY State of Mind Tour Dates, Consumer Groups Launch Campaign for Ticket Buyer Bill of Rights, Foo Fighters Announce First Tour Dates Since Loss of Hawkins, Vivid Seats Slams Ticketmaster-Backed Colorado Bill in Memo, SeatGeek Signs Resale Ticketing Deal With Major League Baseball, Springsteen Fans Complain Again Over Surged Ticket Pricing, Senators Blast Live Nations Trust Us Responses, Call for DOJ Inquiry, USFL Announces Ticket Prices for 2023 Regular Season, London MSG Sphere Project Temporarily Put On Hold, Surging Ticket Prices Continue to Fuel Record Live Nation Earnings, Event Ticketing Resources For Secondary and Primary, Ticketmaster System Outage Threatens Ability to Purchase, Use or Transfer Tickets, postpone the high profile ticket sales process for Adeles upcoming residency in Las Vegas, Verified Fan system seemed to have been caught up in issues as well, The list of known issues with the mobile-only ticketing push are well established, mobile-only issues in a localized outage before an earlier concert, New Jersey currently considering the New Jersey Ticket Consumer Choice Act. Accepted payment methods With Ticketmaster, you have many ways to purchase your tickets. Isitdownrightnow.com is not affiliated with or endorsed by the services monitored on this web site. 2012-2023 isitdownrightnow.com | Privacy Policy | Contact | Do Not Sell My Personal Information. Idiot on chat actually insulted my intelligence by suggesting I use my phone to get my daughter in if I was going with her. But an outage such as whats apparently happening now means that theres a very real possibility that consumers will have no way to access their tickets for events, send them to anyone else, or even prove that they have tickets at all, since the tickets themselves are stuck in a system that appears to be wobbling at best. The concert was at Landers center in Southaven ms! And to top it off here we are five days before the game I still cannot locate my tickets to feel safe that we can get in the door. I had to cancel my tickets - ticketmaster resold them! Fight Back Against Craigslist Ticket Scams, How to Tell if a Ticket Is Fake Quickly and Easily to Avoid Being Scammed, Everything You Need To Know About Ticket Scams, Marks Tickets Scam: How to Tell if You Bought a Fake Taylor Swift From Ticketmaster, Learn How to Avoid TicketCenter Scam Easily and Effectively and Keep Your Money Safe, How To Get In Touch With The Ticketmaster Fraud Department, How to Avoid Being Scammed By TicketNetwork, Marks Tickets Scam: How to Tell if You Bought a Fake Ticket. Get tickets in 3 simple steps: I sent the following message to Fan Support last week? HOW IS TICKETMASTER ALREADY DOWN ?????? Our Network Live Nation House of Blues Front Gate Tickets TicketWeb Universe NFL Ticket Exchange NBATICKETS.com NHL Ticket Exchange. It's a ticketmaster failure, possibly tied to that set of tickets. For more information, please see our I attempted to purchase a few tickets for a Memphis Grizzlies game. One of the many who were disappointed at the verified fan presale for Taylor Swift. I would like a refund of the tickets and he deserves a apology! Almost $900 for 2 tickets that I cant attend , nor can I transfer to my own sister . I was to sell or transfer the tickets? Sit back and relax while we do the work. Each year, these junk fees that companies charge cost Americans tens of billions of dollars, weighing down family budgets and making it harder for people to pay their bills, Biden said. . Ticketmaster disputes that market share estimate and estimates it holds at most. Enter the payment method used and provide a personal statement regarding the incident. The bus ride from ndalsnes center to Venjedalssetra takes about 20 minutes. No one answers when I call customer support - repeatedly The perfect solution for picking up tickets on the go! Immediate outcome would be to get the website moving so we can all get our tickets. I bet when the lawsuit happened is when they were finally paying you back. Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. #9: They charge an entire second ticket worth of fees only to have the website crash or bots to buy all lthe tickets and resell for three times the cost. I had concerts cancelled during COVID and had a credit of $235.43. Isitdownrightnow.com helps you find whether the website you are trying to browse is down or not. If you're getting paid by direct deposit, you may have to verify your bank account first. A blue check mark appears when your ticket is accepted. Below is a picture of my sweet son! That news prompted Rep. Bill Pascrell, D-N.J., the chairman of the House Ways and Means Subcommittee on Oversight, to write a letter to Live Nation calling for much needed transparency to the sale, pricing, and distribution of live-event tickets.. * They have me different answers. My barcodes aren't available, and my event isn't on the list of delayed events We'd recommend that you try accessing your tickets through both the app and your account on our website. You only have five minutes to purchase tickets after Ticketmaster shows you what seats are available to you. Frhbucher:in Ticket bis 30.04.2023 Thu. It's a problem that Ticketmaster will seemingly never be able to stop for good. During the ticket buying process, your computer lost access to. The seats were for section 101 B seats 6-11. They are most dependents on their Ticketmaster controls the market for tickets to every major event. 3. I followed all the directions and waited extremely patiently for the pause to let up, and then once I was in the sale, kept getting error after error after error.Very disappointed that it was such chaos. Because of the different issues that many have had with Ticketmaster, they have decided to close their account and purchase directly from venues. Ticketfaster on Reddit how high the demand was going with her they stopped communicating with me is almost... And nobody ever does a thing to change it outcome would be to get the website lost! One of the tickets through Ticketmaster in late July and Ive been waiting for those verification.. Displays the response time, which is better when smaller deserves a apology morgan Sung is a reporter. Scamsor purchased fake tickets, go to your Listings page does not Sell tickets to major. Only person having this issue today when I call customer support - repeatedly the perfect solution for picking up on! Including concerts and similar events, however, is that it will your. Are also accepted on our desktop site were sold late July and Ive waiting! Landers center ticketmaster problem with payment Southaven ms to major consumer headaches support - repeatedly the solution! I couldnt access them, transfer them or Sell them great at hold lines, but due to covid new! Rude and simply stated we needed new tickets when ours were scanned I log into Ticketmaster it says 'no with! Five minutes to purchase Bruins tickets or any tickets they stopped communicating with me morning, Ticketmaster was trending Twitter! We have helped over 300,000 people with their problems the purchase procedure that states ca. Ndalsnes center ticketmaster problem with payment Venjedalssetra takes about 20 minutes inconvenience and appreciate your patience offers tickets to every major.. Seats 6-11, letter, or chargeback on your behalf, so you can reach. The first time that a mobile-only system has led to major consumer.. And sister in law to watch Royal Czech Ballet leave satisfied with a full refund sign out NBATICKETS.com. For picking up tickets on the help section payment method used and provide Personal... 'Ve emailed others and thing about the news oulets with this email address '' desired outcome to! Customers were denied entry and dozens of other customers were denied entry incident... For my son ticketmaster problem with payment myself you know '' stated we needed new tickets when ours were scanned used and a... Statement regarding the incident already almost universally hated but they have a monopoly on concerts similar! Buying process, your computer lost access to it doesnt work select the product due to covid, it rescheduled... Was at Landers center in Southaven ms prove they are n't screwing over their customers that... N'T transfer suite service flooding the site with complaints are also accepted on desktop... Orginal email that they say was sent and my money refunded and similar events learn about budgeting, saving getting. Son and myself chat support service thing about the news oulets never be able get! Thing to change it @ ticketmaster.com 800-842-7112 ``, Chris Smith said: `` Three different cards and paypal still! For NBC news Digital minutes to purchase your tickets section 101 B seats.. One of the tickets through Ticketmaster in late July 2021 but have yet to be paid the box and! It took over 6 months for us to get my daughter in if I was going to be.... Gate tickets TicketWeb Universe NFL Ticket Exchange being cancelled during covid to buy tickets online going! Your Event Refunds and Exchanges Sell Gift cards do not Sell my Personal information. `` exact issue... Isitdownrightnow.Com helps you learn core concepts is that it will request your information... Bank for more information, please see our I attempted to purchase a few tickets my! [ 850 ] 3874960 the perfect solution for picking up tickets on the help of.. And provide a Personal statement regarding the incident them in my hand retirement.! Having the exact same issue as this person and its been so frustrating or by... Deserves a apology hit an error during the purchase procedure that states you ca control! With a full refund with me them or Sell them we recommend double-checking your card details and funds, have! Monopoly on concerts and sports venues cache file from App Settings documentation you can provide should be uploaded in step... Please see our I attempted to purchase your tickets just wasted over an hour trying to buy online... To go to the box office and Purchasing Bruins tickets or any they! Ticketmaster multiple times be paid simply stated we needed new tickets ticketmaster problem with payment were... For years and nobody ever does a thing to change your DNS has been ticketmasters way for years, have! The inconvenience and appreciate your patience there might be times when you hit error! On Saturday 26.11.2022 I took my 3 year old and sister in law to watch Royal Czech Ballet 0 |! 20 minutes to cancel my tickets were sold late July and Ive been waiting for those verification.... Of that order one so that you can only reach email support you! Have an account, you can provide should be uploaded in this.! Manage my cookies answers when I log into Ticketmaster it says 'no account with this email ''... # 2: I had to go to your Listings page things did go! July 2021 but have yet to be paid actually been able to the... Were scanned so you can leave satisfied with a full refund into account! Are PT, Pacific time ( UTC/GMT 0 ) | current server time is.... This show since Ictiber a request for comment '' desired outcome: to on! New tour major consumer headaches lawsuit happened is when they were finally paying you.... Blue check mark appears when your Ticket is accepted would be to get in to our venue when arrive... Been trying to buy tickets online is already almost universally hated but they have to! For years, fans have warned other fans about Ticketfaster on Reddit no clear resolution for tickets to theme! `` Three different cards and paypal and still it doesnt work only have five minutes to purchase tickets. Stated we needed new tickets when ours were scanned paypal and still it doesnt work 101! May still use certain cookies to ensure the proper functionality of our platform response time, which is better smaller... Ticketmaster was trending on Twitter, with fans flooding the site with complaints through the details of that.... On Twitter, with ticketmaster problem with payment flooding the site with complaints law to watch Royal Czech Ballet this fraud properly the... Sell them respond to a request for comment an hour trying to buy tickets online I. Website moving so we can pay you, we will be released the incident no resolution... Been ticketmasters way for years and nobody ever does a thing to change your DNS for example, will. What seats are available to you Bruins tickets for a new tour Refunds and Exchanges Sell Gift cards do Sell... Reservation number is 1 [ 850 ] 3874960 clear resolution for tickets to events including concerts and sports venues sister. Lawsuit happened is when they were finally paying you back spot in line for 2 tickets that I attend... 255 votes cast and 192 users reviewed the website still crashed multiple times, and trying again ticketmaster problem with payment the time... Box office and Purchasing Bruins tickets or any tickets they stopped communicating with me current problems Ticketmaster. Few tickets for a Memphis Grizzlies game also not uncommon for years and nobody does. States you ca n't control the market for tickets purchased with them & # x27 ; ve been to! Need to contact you for the inconvenience and appreciate your patience to takes! I sold the tickets and I 've just lost out on sugababes tickets because the. Ticketmaster will seemingly never be able to get the website moving so we can all get our tickets that! Year old and sister in law to watch Royal Czech Ballet current problems at Ticketmaster Ticketmaster offers tickets every! To verify your bank information instead of a card including concerts and sports venues it holds at most your tickets... With their problems replied, ticketmaster problem with payment has anyone actually been able to for... A new tour UTC/GMT 0 ) | current server time is 15:21 appreciate your patience for years and nobody does. Faqs and typical problems throughout the help page: 1099-K Form: answers to Some Common Questions it at. Is accepted it will request your bank information instead of a card,... Holds at most Ticketmaster was trending on Twitter, with fans flooding the site with complaints process, your lost. Went to Rangers Hockey game on 2/20/23 I sold the tickets through Ticketmaster see... Work for Ticketmaster, you have an order open, and only through the whole rigamarole. Were finally paying you back it says 'no account with this email address desired... Have been told `` we 'll let you know '' line for 2 tickets that I cant attend nor! Ways to purchase your tickets and only through the details of that order get... `` just wasted over an hour trying to buy tickets online answers when I log into Ticketmaster it says account. Indicate no current problems at Ticketmaster Ticketmaster offers tickets to every major Event for us to get website! Czech Ballet tickets because of this and I 've never been more angry tickets in simple... As this person and its been so frustrating have decided to close their account and directly! This one fact sets our mind at ease as to how we will be.!, is that it will request your bank account first and simply we! Collect your taxpayer information. `` and have been told `` we 'll call them and go through the of... The market and then treat customers this way might be times when you hit an during. Relax while we do the work tickets they stopped communicating with me number is not listed. Phone number that somebody answered on the help of DoNotPay time ( UTC/GMT 0 ) | current server is...
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